Programme Catalogue — MY Operations Teams
Build Better Document Processes, One Template at a Time
Structured learning materials and hands-on workshops helping operations staff in Malaysia develop practical document automation skills using everyday office tools.
Programme Catalogue
Three Ways to Build Document Automation Capability
Each programme is designed for a different stage of readiness — from individual staff exploring the basics to teams building a structured internal system.
MOD-001
Document Automation Foundations Online Course
A six-module self-paced course covering field-and-merge concepts, version control practices, and common patterns for routine business documents — with practice files and self-check questions.
- Six structured learning modules
- Downloadable practice files included
- Self-check questions per module
- Common office software examples
Individual staff · Self-paced · Online
MOD-002
Document Automation Workshop for Teams
A two-day in-person workshop. Day one covers principles and template logic; day two is hands-on, with each participant pair building a working template for a real internal document.
- Two full days, in-person format
- Cross-functional team participation
- Portfolio of starter templates as output
- Guided hands-on building sessions
Operations teams · 2 days · In-person
MOD-003
Internal Document Automation Programme Build
A ten-week consulting engagement supporting a mid-sized organisation to design, build, and hand over a structured internal document template programme — with training for internal owners.
- Inventory mapping and template design
- Three to five priority templates built
- Training of internal owners included
- Written handover documentation
Organisations · ~10 weeks · Consulting
Why Solven
What Teams Take Away
Practical, Tool-Focused Content
Every module is built around tools your staff already have access to. No new software purchases, no lengthy onboarding — just cleaner processes from familiar applications.
Modular Structure You Can Sequence
Start with the foundations course, progress to a team workshop, and scale to a full internal programme when the organisation is ready. Each stage builds on the previous.
Tangible Outputs, Not Just Slides
Participants leave with working templates, practice files, and documented processes — materials that can be adapted and used within the same week the programme ends.
Designed for Operations Staff
Content is written for administrative and operations professionals, not developers or IT teams. Language is plain; examples draw on the kinds of documents operations teams produce weekly.
Malaysia-Relevant Context
Examples, workflows, and document patterns reflect the way business documents are commonly structured and exchanged within Malaysian organisations — not adapted from overseas curricula.
Transferable to In-House Teams
The consulting engagement is structured for handover. Internal owners receive training and documentation so that ongoing maintenance stays within your team — not dependent on external support.
Get Started
Not sure which programme fits your team?
Send us a brief note about your team size and current document processes. We will point you to the right starting point.
[email protected] · Suite 8-3, Mercu 2, KL Eco City, Kuala Lumpur
Common Questions
Frequently Asked Questions
What office software do the programmes focus on?
Do participants need a technical background?
How long does the online course take to complete?
Where is the in-person workshop held?
What does the ten-week consulting engagement include?
Are the prices listed inclusive of SST?
Can our team enrol multiple staff in the online course?
Our Location
Find Us at KL Eco City
Suite 8-3, Mercu 2, KL Eco City, Jalan Bangsar, 59200 Kuala Lumpur
Contact
Get in Touch
Contact Details
Phone
+60 3 2718 4536Address
Suite 8-3, Mercu 2
KL Eco City, Jalan Bangsar
59200 Kuala Lumpur
Office Hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
Sunday & Public Holidays: Closed